At IndusinLab, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and laboratory services.

Information We Collect

We may collect the following information:
Name, phone number, and email address
Address for home sample collection
Medical information required for testing
Payment and billing details
Any information you provide through forms on our website

How We Use Your Information

Your information is used for:
1. Booking laboratory tests
2. Home sample collection services
3. Processing payments
4. Delivering reports and results
5. Customer support and communication
6. Improving our services

Data Confidentiality

We maintain strict confidentiality of your personal and medical data. Your information is only accessed by authorized staff and is never shared with third parties without your consent, except where required by law.

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

Sharing of Information

We do not sell or rent your personal data. Your information may only be shared:
With healthcare professionals involved in your testing
When required by legal authorities
With trusted service providers for operational purposes

Cookies

Our website may use cookies to improve your browsing experience. You can choose to disable cookies in your browser settings.

Your Rights

You have the right to:
Access your personal data
Request correction of incorrect information
Request deletion of your data (where applicable)

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Need help?

Contact us at info@indusinlab.com for questions related to refunds and returns.